Steve Edwards Tech CV

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Personal Profile

I am focused technician with a diverse practical and theoretical Mains AC/10kV DC, Audio, Telecoms, Optical Fibre and IT skill set.

I possess adequate written and verbal communication skills, with a natural ability to simplify technical details in lay terms.

Years of experience in customer facing field engineer roles has given me the ability to solve technical problems and effectively interact with people at all social and professional levels ranging from small companies to multinational corporations (BT, Alcatel) worldwide.

I am socially competent, easy going with a dry sense of humour, and diverse interests from languages to technical interests.

Education and Qualifications

NDG Linux Essentials course in the Cisco Networking Academy 2017

Functional Skills L2 Maths, English, ICT (for part time teaching) Feb16 -June16

Tools to Teach Level 4 Teacher Training Award Mar15 – Apr15

AET Level 3 Teacher Training Award Jan15 – Feb15

NCFE Level 3 Electronic Music Production Sept12 – Jun14

FdSc Computer Networking (Cornwall College) Sept09 – Jun10

BTEC Advanced Synchronous Digital Hierarchy July07

Cert. Higher Education (Networking) Sept06

MS Certified Professional Windows 2000 Server May03

MS Certified Professional Support NT4 Feb01

A+ CompTIA Windows/DOS support/maintenance Apr98

BTEC ONC Science (Instrumentation/Electronics) Jul86

O Levels: Physics-A Chemistry-A Biology-C English-C Jul 84/80

Career History:

  • Full time carer for my elderly, disabled mother Apr2017-present

  • Linux IT Services – part time IT Support Tech home based Mar17-Apr17

  • IT Field Tech: Install/Upgrade of Cisco routers in Cornwall Oct16-Nov16

  • Cornwall Council Support Tutor Bank (Link Into Learning) Mar16Oct16

Switch Community (voluntary) IT Admin/Support Tutor Jul15-Mar16

  • IT Admin of 20 training Win8 Pcs using Linux Mint control server

  • Support Tutor for Intro level IT courses

Self Employed Guitar Valve Amp Technician Dec12-Jul15

  • Electronic Repair, Build and Refurbishment of 350V-600V DC audio valve amps

  • Conversion to safe legal UK Earth requirements for 1960s vintage amps

  • Full PC audio test software and dual beam scope usage, hand soldering

  • Ebay purchase and sales

Cornwall Council (contract)IP Phone Installation/Support Technician Aug11- Dec11

  • Installation of IP phones, switches, and patch panel rewiring on large user base upgrade

  • Staff account creation(login/voicemail), customer facing support

  • Assist support fault/change request logging software user fix to 2nd line

Phoenix IT (1 month contract)PC Upgrade Rollout Technician Jun11-Jul11

  • Desktop PC upgrade from NT4 to Win7

  • Comms room re-patching and cable testing

Microcomms (3 month contract) PC Upgrade Rollout Technician Jan11-Mar11

  • Multi departmental desktop PC upgrade and peripheral re-configuration

  • Manage multi appointment schedules with department managers to minimise patient and staff disruption

Active Colour Printers (Cornwall) IT Consultant/Tech Nov10-Jan11

  • Planning and implementation of critical cloning and backup of legacy Win2000 server based Heidlberg printing system including hardware and software redundancy, using Windows and Linux based cloning and partitioning tools

  • Sourcing, purchase, build and testing of obsolete duplicate server systems for backup

  • Installation and testing without disruption of current operations

  • Staff training and system documentation creation including IT security policy, practises and recommendations for a Windows SBS2003 Network

  • Network security testing and practises review

Alcatel Submarine Systems (worldwide) Tester/Fibre Technician Nov06-Sept09

  • Responsible for the setup and testing of high capacity international submarine fibre cable Projects worldwide

  • Ensured functionality of all necessary local electrical, water and ADSL/telecom site utilities for Test Room

  • Responsible for all aspects of local project completion under approval of a Project Manager based in Paris

  • Ensure staff work visas, Customs documentation, local transport and accommodation available and in order

  • Customer liaison and representation of Alcatel-Lucent in a professional and accommodating manner

Hobbies and additional information

Running a Linux Admin website at www.stevepedwards.com

Intermediate admin knowledge of Debian Linux (18 years) and I DONT do Windows at all !!

Swimming, Tai Chi, Basic Electronics (kit builds, audio amps, Arduino etc.)